🌈ibentoy For Joy🌏 Track your order



We ship all over the world and always do the best to make sure the items get delivered to our customers as quickly as possible.

Please confirm your address when placing an order.

We can help correct the address before the package is shipped.

If the delivery fails due to incomplete or incorrect address, the recipient shall be responsible for it.

Liquids cannot be transported to India.

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. Within 12H, it makes it difficult for us to change or cancel your order.If you are in a situation where you can cancel, you need to add 15% handling fee
Usually, we need 3-10 days to prepare for orders, because we should check every product and make sure that is in good condition before shipment.The goods are only sent out on working days.
Expedited transportation with pens and electrical appliances takes at least 10 days.

Most shipping methods are available in our company, including e-packet, CNE, China Post, DHL, UPS and etc.
We offer free standard shipping for orders over $30. If you want to receive faster, we also provide express shipping, you need to pay extra fees for express 
Note that the express time marked by express does not include the parcel processing time.

Note: Total Delivery Time = Processing Time + Shipping Time

Delivery to delivery time may 5~27 Business Days, depending on the items and the way of transportation.
Sometimes, the accumulation of goods will cause the logistics company's online logistics information update to be delayed for a long time, but in fact your goods are still being transported, In our experience, it always comes without exception. Thank you for your patience!
Special cases , you buy multiple items, We will send in several packages.
Because the customer’s own address was filled in incorrectly, the delivery of the package failed, and the customer had to bear the relevant expenses. When filling in the address, be sure to fill in the correct address

For current shipping times in your country/region.

Standard shipping

Area Delivery time (estimated business day)
Free delivery United States (East of the United States is faster than the West of the United States) 8-20
Australia, United Kingdom, Germany, France, Italy, Spain, Netherlands, Poland, Finland, Belgium, Denmark, Greece, Ireland, Switzerland, Sweden 8-22
Japan, Thailand 5-12
Canada,  Israel, New Zealand, Lithuania, UAE, Saudi Arabia, Romania, Luxembourg 12-30
Estonia, Bulgaria, Austria, Czech Republic, Croatia, Latvia, Slovenia, Malta, Portugal, Cyprus, Slovakia, Hungary,  Mexico, Turkey, Kuwait, Ukraine 15-30

 Receipt note:

If the outer packaging of the package you received is damaged, please take a photo to reject it and contact our customer service.

In some cases, there is a small probability that VAT or other taxes will be charged, such as customs duties or fees levied by the destination country. Sorry, we cannot control these costs, so we cannot predict the amount. The customs and tax policies of various countries vary greatly. You should refer to local customary laws and inform us about the requirements after ordering; when customs clearance procedures are required, our estimated delivery time may be delayed. The payer must pay additional taxes or customs clearance fees.

You can log in to www.17track.net for inquiries. If the package arrives in the destination country, you can also log in to the official website of the local post office for details. If you are an urgent customer, you can log in to the official website of Ups, Tnt, Dhl, and Fedex to inquire. If you have any question, you can contact customer service:ibentoyfans@gmail.com